How to cancel PureFlix Subscription

PureFlix, a distinguished Christian film production and Distribution Company, continues to experience exponential growth with its numerous subscribers reaching hundreds of thousands. The streaming platform has gained immense popularity among its subscribers who seek to ‘stream clean’ and have access to an extensive library of faith-based and family-friendly movies, shows, documentaries, and much more.

In the event that you decide to discontinue your subscription or switch to any of its alternatives after using Pureflix for some time, it’s imperative that you cancel your ongoing subscription to avoid incurring further charges. This article is tailored to guide you through a hassle-free cancellation process and provide you with essential information to consider before making that decision.

We believe that Pure Flix is the most exceptional faith-based streaming service available, with its unmatched collection of over 1,200+ titles, exceptional device support, the ability to stream on up to 5 devices simultaneously, and a vast array of original Christian-themed content. This platform is undoubtedly the ideal streaming service for families seeking wholesome entertainment.

However, if it’s time to bid your subscription farewell, we respect your decision, and we are here to assist you in any way possible. In this article, we’ll walk you through a seamless process on how to effortlessly cancel your Pure Flix subscription.

Can you get a refund from PureFlix?

Regrettably, a reimbursement is not viable upon cancellation of your PureFlix subscription. It’s imperative to note that your subscription hinges on access as opposed to actual consumption. Thus, the moment you initiate a payment, the funds are non-refundable, regardless of whether you utilized your account or not, including partially used periods.

Nevertheless, upon cancellation, you will still be granted continued access to all the top-tier perks until the conclusion of the current billing cycle.

Can you cancel PureFlix anytime?

Absolutely! You have the liberty to cancel your PureFlix subscription at any point in time, regardless of whether you’re currently in the midst of a free trial or have been an esteemed subscriber for an extended duration.

How to cancel PureFlix

1. Log into your Pure Flix account

Let’s get started by accessing Pure Flix via your preferred browser. If you’re utilizing your mobile device, ensure you use a browser for cancellation purposes, as the subscription cannot be terminated directly through the app, necessitating the use of a browser.

Afterward, simply proceed to log into your Pure Flix account, using your usual login credentials to gain access.

2. Select “My Account”.

After successfully logging in, the following steps will differ marginally depending on whether you’re using a desktop or a mobile device.

For desktop users, simply locate the icon situated at the top right corner of the screen, which features a character. Hover your cursor over the icon to reveal a dropdown menu, then click on the My Account option.

Mobile users, on the other hand, will observe three lines positioned in the top left corner of the screen. Click on these lines, and a character will manifest. Tap on the character, followed by selecting the My Account option to proceed.

3. Cancel PureFlix on your PC

To swiftly cancel your PureFlix subscription using your computer, simply follow these easy steps:

1. Launch your preferred browser and navigate to the PureFlix website. Sign in to your account using your login credentials.
2. In the top right-hand corner of the screen, hover your cursor over the silhouette icon.
3. When the pop-up menu appears, click on “My Account,” and locate the “Membership” option. Click on it to proceed.
4. Scroll down to the bottom of the page and select the “Cancel My Membership” option.

Congratulations! You have successfully canceled your PureFlix subscription.

4. Cancel PureFlix on Roku

To enjoy the convenience of seamless billing through your Roku account, it’s recommended that you sign up for PureFlix directly via your Roku device. However, canceling your subscription requires you to take specific steps either through the official website or a Roku device.

To cancel your PureFlix subscription using your Roku device, adhere to these simple steps:

1. On your Roku device’s home screen, find and highlight the PureFlix channel icon.
2. Using your Roku remote, press the asterisk (*) button, then select “Manage Membership” and click “OK.”
3. From the list of options that appears, select “Cancel Membership” and press “OK” to confirm.

Alternatively, you can cancel PureFlix through the official Roku website:

1. Open my.roku.com and sign in to your account.
2. Choose “Welcome” from the menu, then select “My Account.”
3. Click on “Manage My Membership” and follow the prompts to unsubscribe from your PureFlix membership.

Congratulations! Your PureFlix subscription has been successfully canceled.

5. Cancel PureFlix on your phone

To swiftly terminate your PureFlix subscription using your smartphone’s browser, please follow these simple steps:

1. Launch your browser app and navigate to PureFlix’s website www.pureflix.com. Then, sign in to your account using your login credentials.
2. On the top left-hand corner of your screen, you’ll see a trio of horizontal lines, commonly known as the “Menu” button. Tap on it to access the drop-down menu.
3. Locate and click on the “My Account” option in the drop-down menu. From there, select the “General” tab.
4. In the General section, find the “Membership” option, and tap on it to access a list of available choices.
5. Look for the “Cancel my membership” option and select it. A prompt will appear, requesting confirmation for the cancellation of your subscription. Follow the instructions as prompted to complete the cancellation process.

If you’re using an iPhone to cancel your PureFlix subscription, the same process applies. However, note that the placement of certain items may differ. Simply access Safari on your device, go to PureFlix’s website, and follow the aforementioned steps to cancel your subscription.

What is Pure Flix cancellation policy?

As a streaming service, Pure Flix’s cancellation policy varies depending on the subscription plan you have chosen. Generally, Pure Flix allows users to cancel their subscriptions at any time without any cancellation fees or penalties. Upon cancellation, access to Pure Flix’s content will continue until the end of the billing period. However, Pure Flix does not offer refunds or prorated credits for any unused portion of a subscription period. Additionally, if you signed up for Pure Flix through a third-party platform such as Amazon Prime, Google Play, or Roku, you’ll need to cancel your subscription through that platform, and their cancellation policies will apply. 

Can you cancel Pure Flix after free trial?

Yes, you can cancel your Pure Flix subscription after your free trial ends. Pure Flix allows users to cancel their subscriptions at any time, including during or after a free trial period. However, it’s essential to keep in mind that if you cancel after the free trial period ends, you will be charged for the subsequent billing cycle. To avoid being charged, it’s best to cancel your Pure Flix subscription before the end of the free trial period. You can cancel your Pure Flix subscription through your account settings on their website or app, or by contacting their customer support team.

How do I cancel Pure Flix on my Roku?

To cancel your Pure Flix subscription on your Roku, follow these steps:

1. On your Roku home screen, navigate to the Pure Flix channel and highlight it.
2. Press the asterisk (*) button on your Roku remote.
3. In the pop-up menu, select “Manage Subscription” and click “OK”.
4. On the next screen, select “Cancel Subscription” and follow the prompts to confirm your cancellation.